Privacy Policy

Last updated: 10/10/2025

Overview

WhiteContext ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our web intelligence API service.

Data We Collect

  • Account information (email address, company name)
  • API usage data (requests, endpoints accessed, timestamps)
  • URLs submitted for analysis
  • Payment information (processed securely through Stripe)
  • Analytics data (via Google Analytics)

How We Use Your Data

  • To provide and maintain our API service
  • To process payments and manage billing
  • To monitor and analyze usage patterns
  • To improve our service and develop new features
  • To communicate with you about your account and service updates
  • To detect and prevent fraud or abuse

Third-Party Services

Stripe

We use Stripe for payment processing. Your payment information is transmitted directly to Stripe and is not stored on our servers. Stripe's privacy policy can be found at stripe.com/privacy.

Google Analytics

We use Google Analytics to understand how visitors interact with our website. This helps us improve user experience and service quality. Google Analytics collects anonymized data about your visits. You can opt-out by using the Google Analytics Opt-out Browser Add-on.

Data Processing

URLs submitted through our API are processed to extract publicly available business intelligence. We do not:

  • Store the content of analyzed websites beyond the processing period
  • Share your submitted URLs with third parties
  • Use your data to compete with your business
  • Sell or rent your data to third parties

Data Retention

We retain your account data for as long as your account is active. API usage logs are retained for 90 days for debugging and support purposes. You may request deletion of your account and associated data at any time.

Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of data in transit (HTTPS/TLS)
  • Encrypted storage of sensitive data
  • Regular security audits and updates
  • Limited access controls for our team

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Opt-out of marketing communications

Cookies

We use essential cookies for authentication and session management. Analytics cookies are used via Google Analytics to improve our service. You can control cookie preferences through your browser settings.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by email or through a notice on our website.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: privacy@whitecontext.com
API Support: support@whitecontext.com